Configuration & Support Engineer
Cognitive IT Solutions- Islamabad, Pakistan
- On-site
- Negotiable
Full-Time
Deadline: 28 Feb, 2026
- Posted: 1 week ago
- Vacancy: 1
About the Company:
PLC Group provides technology-driven infrastructure and monitoring solutions across energy, telecom, and enterprise environments.
Location: Gulberg Greens, Islamabad, Pakistan
Employment Type: Full-time
Experience Level: Mid-Level (3–4 years)
Role Overview:
As a Configuration & Support Engineer, you will integrate and deploy hardware systems, configure firmware, troubleshoot communication issues, and provide technical support while working closely with software and field teams.
Key Responsibilities:
• Integrate and deploy energy meters, rectifiers, and solar/BMS controllers.
• Configure devices using Modbus RTU/TCP and SNMP protocols.
• Perform hardware testing, diagnostics, and firmware configuration.
• Troubleshoot field communication and deployment issues.
• Coordinate with software teams for feature validation.
• Support POC deployments (on-site and remote).
• Maintain technical documentation, SOPs, and reports.
• Ensure customer satisfaction through timely issue resolution.
Qualifications:
• 3–4 years of experience in hardware configuration and technical support.
• Strong troubleshooting and problem-solving skills.
• Experience with Modbus RTU/TCP and SNMP protocols.
• Proficiency in operating systems and hardware diagnostics.
• Strong communication and customer service skills.
• Ability to collaborate with cross-functional teams.
• Experience in energy monitoring, data centers, telecom, or infrastructure is a plus.
• Willingness to travel for on-site deployments.
How to Apply:
Send your CV to Yasir.Khan@plcgroup.com
Disclaimer:
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