Configuration & Support Engineer

Islamabad, Pakistan
On-site
Negotiable

Posted: 1 week ago
Vacancy: 1

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About the Company:

PLC Group provides technology-driven infrastructure and monitoring solutions across energy, telecom, and enterprise environments.

Location: Gulberg Greens, Islamabad, Pakistan

Employment Type: Full-time

Experience Level: Mid-Level (3–4 years)

Role Overview:

As a Configuration & Support Engineer, you will integrate and deploy hardware systems, configure firmware, troubleshoot communication issues, and provide technical support while working closely with software and field teams.

Key Responsibilities:

• Integrate and deploy energy meters, rectifiers, and solar/BMS controllers.

• Configure devices using Modbus RTU/TCP and SNMP protocols.

• Perform hardware testing, diagnostics, and firmware configuration.

• Troubleshoot field communication and deployment issues.

• Coordinate with software teams for feature validation.

• Support POC deployments (on-site and remote).

• Maintain technical documentation, SOPs, and reports.

• Ensure customer satisfaction through timely issue resolution.

Qualifications:

• 3–4 years of experience in hardware configuration and technical support.

• Strong troubleshooting and problem-solving skills.

• Experience with Modbus RTU/TCP and SNMP protocols.

• Proficiency in operating systems and hardware diagnostics.

• Strong communication and customer service skills.

• Ability to collaborate with cross-functional teams.

• Experience in energy monitoring, data centers, telecom, or infrastructure is a plus.

• Willingness to travel for on-site deployments.

How to Apply:

Send your CV to Yasir.Khan@plcgroup.com

Disclaimer:

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