Company Profile
Bayshore HealthCare is a major community and home health care provider in Canada recognized for delivering personalized care and support to patients across multiple provinces. Founded with a mission to enhance quality of life through compassionate care, Bayshore offers a full spectrum of health and support services, including home care, pharmacy services, and community clinics.

Job Outline
The Client Service Coordinator will coordinate client schedules, process referrals, facilitate communication between clients and caregivers, and ensure timely, accurate delivery of services within the health care team.

Key Responsibilities
Lead communication with patients, families, staff, and funder organizations; process referrals; assess service needs; assign and schedule caregivers; maintain accurate electronic records; address client concerns professionally; optimize staff schedules.

Qualifications
Secondary school diploma required; certificate/diploma in Office Administration or Medical Terminology preferred; strong communication and computer skills; ability to handle high-volume tasks and sensitive information.

Experience
Minimum 2 years of related customer service or healthcare coordination experience preferred.

Benefits 
Health, dental, and vision insurance; paid time off; retirement savings plan; opportunities for professional development.

Work Environment 
Office setting working with health care staff, clients, and administrative teams; requires computer use, phone communication, and frequent coordination tasks.

What We Offer
Meaningful impact on client care, supportive team culture, competitive benefits, and opportunities for career growth within Canada’s recognized healthcare provider.